Artifical Intelligence

Zendesk vs Intercom Head to Head Comparison in 2024 There are even automations to help with things like SLAs, or service level agreements, to do things like send out notifications when headlights are due. Intercom has a full suite of email marketing tools, although they are part of a pricier package. With Intercom, you get […]

Generative AI vs conversational AI: What’s the difference? In contrast, Generative AI focuses on generating original and creative content without direct user interaction. It exhibits a one-way content generation style and relies less on conversational data, considering a broader input range. Generative AI lacks contextual understanding, emphasizing statistical patterns. Artificial intelligence (AI) changed the way

Chatbot Design Tips, Best Practices, and Examples for 2024 Analyze customers history and preferences to know their preferred channel. Study their behaviour and conversation history to understand their preferences. Use this information to design conversations that guide them to the answers they need. The more personalized treatment you offer, the more satisfied customers will be

An Economic Solution to Copyright Challenges of Generative AI For each phase, we start by discussing the potential impact of GenAI on consumer behavior and propose consumer-level research questions. The only exception is the testing stage in which, as we will discuss, GenAI can help firms partially replace customer inputs when conducting market research. These

GPT5: Release Date, AGI Meaning And Expected Features GPT-4 debuted on March 14, 2023, which came just four months after GPT-3.5 launched alongside ChatGPT. OpenAI has yet to set a specific release date for GPT-5, though rumors have circulated online that the new model could arrive as soon as late 2024. According to a new